For Susan Lyman-Krom, owner of Epic Flooring, design and the aesthetic of your home has been her passion for almost 30 years, with 25 years of operation happening right here in Boerne. With her husband Kurt as her partner in the business, she has worked tirelessly to provide her customers with the service and dedication they want, while fighting the “big box” stores for your business.
After growing up on the Texas, Susan struck out to pursue a nursing career at Del Mar College, but moved quickly to University of Texas as a Psychology major. However, she was quickly introduced to interior design in ’92 while working in the window fashion industry, and she knew what she needed to do next.
“I started Epic Designs shortly after I began working in Corpus. I was doing windows, bedspreads, pillows, custom accessories for homes and flooring as well. But mainly I was doing custom treatments and moved here to Boerne in ’94 as Epic Designs. I was brand new in town and ran a little studio out of my home.”
The decision of moving to Boerne was also a rather simple decision for Kurt and Susan. She explains, “Our kids were going to school in Waring, and my husband was offered an territory between San Antonio and Austin and we didn’t want to live in the big city, so one day we just drove through to check out Boerne and I said if I ever wanted to move anywhere, this is where I’d want to live. We’ve been here ever since!”
As times have changed, so have Susan’s offerings at her business. She continues, “I did the broad array of services for 10 years, and 15 years ago, I changed things to focus more on the flooring. I still do the shutters and some of the other things, but I moved mainly into the flooring and counter tops – I have subs that can still do everything, but we focus more on the flooring.” With that, Epic Designs became Epic Flooring and Susan doubled down on her focus for providing high level service for her clients. She explains, “It just made more sense economically to just focus on the flooring. I would spend hours and hours designing and creating a custom treatment for their windows, and they would frequently take my ideas and do it themselves. I got burned out on that a bit and decided to focus more on the flooring. There were only 4000 people in this town at that time, and for a workflow and fabrication issue, we stuck to the flooring.”
With 25+ years here in town, Susan and Kurt have certainly seen the growth around town, and it has impacted them both professionally and personally. “It’s been blessed and steady at Epic Designs. With the growth in Boerne, my business has grown. I miss the ambiance and quaintness of the small town that Boerne used to be, but the growth as a business has been great. When we moved from the 900 square feet of our original studeio on the north end to my current location, our business has doubled.”
But the roots of life run deep. Susan continues, “It’s been so great to be part of this community. I have formed numerous friendships with clients, and that’s not always normal. I’ve done a ton of builder work, but we’ve predominantly been working with clients and remodels and that’s because the one-on-one with the customer is so important to me.”
The Kroms as a couple are also appreciative of the relationship that they share both professionally and personally. Susan looks at Kurt and continues, “My husband and I keep to ourselves during the day because we have to go home and live with each other! He’s got my back, it’s allowed me more flexibility to manage the store. He’s my admin and he keeps all of our pricing current with all of our vendors, he’ll run samples to the clients, help me set up presentations, meets with vendors when I can’t…he’s got a vested interest and so it’s been wonderful.”
Susan concludes, “I have no interest in retiring at this point in my life and am enjoying the stability of the business. I have been working for so long at this and still have a lot of energy for what I do and have a passion for meeting my customers and working with them.”
801 N. Main St, Ste A